Finally, I can now use my Smart Bro plug-it with my Asus Eee Pc 1005HA netbook. The said netbook has Windows 7 for its operating system. The other night, I called Smart Bro’s hotline and talked to a helpful lady on how to find the Windows 7 driver from their website. Unfortunately, nothing worked after installing and uninstalling the driver in my netbook.
The next day, I tried calling Smart Bro’s helpline and was lucky enough to be answered by Kiko. To say the least, the guy did his job. He walked me through the procedure in troubleshooting for the Windows 7 driver for Smart Bro prepaid kit. We did the troubleshooting in almost an hour but never did Kiko lost his patience.
Here’s how we did it:
First, uninstall the Smart Bro program from your computer if you previously installed it.
Then, insert Smart Bro plug-it
If Autoplay.exe command appears, cancel
To install the driver:
Right click and click on Installer
Set up application
Click Troubleshoot applications – Detecting Issues
Troubleshoot program- Next
Select – Program
Program Worked in earlier versions of windows but won’t install/run now
Select – Windows XP Service Pack 3 (or whatever Windows version you’re computer has on)
If not, just double click Autoplay.exe
If this doesn’t work, call Smart Bro’s hotline at 1800106727277 and hope that Kiko or some staff who had the same patience as he got will help you. Good luck!