Waiting For My Canon Freebie

It has been six months since I bought my Canon EOS550D. At that time, there were freebies that went along with my DSLR camera. A 4 gigabyte SD memory card, one camera bag, a Canon photography book and a crumpler. I already got the first three items but the crumpler, I think, it has been all crumpled down in some memory file of Canon. I have been doing follow-ups thru calls and email but their last reply was the crumpler's still out of stock. I wonder, where will my crumpler come from because it surely is taking such a long time to arrive.